We always want to improve our community as well as the products and services that we offer.
That is why we have a "Ticketsystem" in which all registered members can report problems or make suggestions.
There are multiple ticket categories in which you can submit your topics. We have Portal related categories and we have game server related categories. You should try to select the correct category so we can deal with the ticket as fast as possible.
It would be nice if you can describe your problems as detailed as possible. If you have screenshots you can attach them to your entry. This will help us to identify the problem.
We will reply to you if we have further questions or as soon we have a working solution for you.