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What? Check yur freelancer fodler... there is a file named "myflaccountid" click on it and see if it's empty by a bug, or it's the same ID as ever and chars gone... but it'd be really weird if your chars just dissapeared Maybe it didn't connected to the server... or maybe you got to the test-CF server ? Anyway, hope it gets solved... if not, anyway I'll get you rich and done again. So don't get too sad, neither desesperated... it'll be solved in a way or another.
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If it taks unusually long to connect, it must be that you don't connect with the server... or who knows, maybe an uptade your PC got ? Well, you have to wait for OP's response, he can bakup your old chars if they still exist ... he usually have some backup database copies... but you would loose any changes from the past week(s) or more, you'd still get some funding