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This is a true story from the WordPerfect helpline. Needless to say, the help desk employee was fired; however, he/she is currently suing the Word Perfect organization for "Termination without Cause." Actual dialogue of a former WordPerfect Customer Support employee with a caller: "Ridge Hall computer assistant; may I help you?""Yes, well, I'm having trouble with WordPerfect.""What sort of trouble?""Well, I was just typing along, and all of a sudden the words went away.""Went away?""They disapp…