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I went to Lost Paradise and obtained DKAs I mounted them and tried to return but could not. The jump holes would not work and I keep getting stuck and then killed by npcs. I gave up trying and exited the game by closing the launcher. When I tried to log back on again I found I was banned. I hoped that if I left it for a day my account would reset, unfortunately it has not. Could I pleased be unbanned? My characters are Celeste, Celeste. and Celeste; .

Thank you.