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To be sure that shield is OK is enough simply wait little if he start charge (few sec). If not, then BS have a problem ... I myself had similar issue and will be more careful next time. Is possible document this with short video or screenshots serie ... and ask if is possible to have re-buy payment. Alas atm do not work ticket-system else I could explain this there sooner.

btw .. server rules say: (Quote) ... is very different use suicide when is damaged BS shield or as "normal" behaviour.