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Black cutscenes are usually happens due active win 'aero'. Disable desktop composition and cutscenes should work.

Please try 1st cutscenes with vanilla graphics setting in launcher. If will not work only on others, it have another reason.

Btw IF you have black cutscenes WITH Sweetfx (and maybe other shaders too) and are normally played with vanilla, then your problem is very likely used resolution. I know for sure that on 4:3 and 16:9 resolutions you will have cutscenes played perfectly (with sweetfx). On 5:4 nope, ... I changed my monitor displayed screen to 4:3 (leaving small black borders up/down) to get cutscenes working with sweetfx.