GameSpot felt FreeSpace's story was "both deeper and darker" than either the Wing Commander and X-Wing series, establishing invincible foes who never lost their stature despite the player learning plausible ways of defeating them.
I think the above statement is the Most Important Attraction about this game.

FiringSquad, however, said it created a "very believable military atmosphere," which helped to show how things revolve around big events, instead of just around a single person.
FiringSquad described it as a "total thrill" to be among 20 fighters flying in between opposing capital ships with beams, missiles, and flak all around, while warnings are going off as they try to seek out and destroy their opposite numbers, a view which GameSpot agreed with. The game's AI was judged adequate to provide for such fights, being cunning enough to trick others to crash into the walls of narrow openings, or good enough to detect and warn their wingmen of enemies coming up directly behind them. There are those who expressed minor disappointments with the AI tending to collide too often with other objects.
While the dynamic mission objectives were celebrated for coming up with twists and turns to spice up the story, there were a few opinions who found these "in-game red herrings" as being overused instead.
Game Revolution felt the story was "first rate" for being able to "build several different conflicts into an unforgettable climax", nicely presented by the emphasis of story telling by means of in-game events.
While Eurogamer supported the story as intriguing, it also marked down its rating of the game for the way the story was told. The reviewer felt the "just a cog in the machine" story-telling approach left him apathetic towards the non-player characters and missions in the game.